Our path to growth and innovation continues by investing in state-of-the-art digital tools to improve operational efficiency and customer service quality. A tangible example of this commitment is the adoption of Lyra: Softeam’s software to manage CRM, service and sales.
On Wednesday 14 May 2025 at 11 a.m., we will share our experience with this digital transformation tool through the voices of Alessia Luison, IT Software Specialist, and Paolo Vassalli, Customer Care, during a webinar organised by Softeam and hosted by Claudio Piantadosi, Lyra Product Specialist.
During the event, it will be possible to discover the following:
- the challenges we faced before adopting Lyra;
- the software features implemented and how they optimised operational efficiency;
- the specific results achieved: optimised performance, reduced response times and a more dynamic workflow;
- the importance of training for the successful adoption of new digital solutions.
Click here for more details and to register for the webinar.